Concierge Jobs in United States
The Concierge is responsible for the daily customer service satisfaction of hotels and resorts. The Concierge is the main point of contact for hotel guests seeking information and assistance during their stay.

Concierge jobs may require a formal education in the Hospitality Industry but a Concierge must have an in-depth knowledge of the local area and knowledge of travel destinations. Concierge jobs demand excellent time management skills, impeccable interpersonal communication skills and fluent language skills preferably more than one.

A Concierge job includes:

  • answering the requests and question of the hotel guests
  • offering suggestions for tourist destination in the area
  • resolving complaint and taking suggestions from guests
  • making reservations for restaurants, spas, shows and special events
  • arranging transportation
  • providing directions
  • develop relationships with local business owners and VIPs to facilitate the guests' requests
  • managing a team of other front of house staff in the hotel

Concierge jobs demand the highest degree of discretion and confidentiality.

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