Hotel jobs of all kinds in United States share one key focus – to provide accommodation and service to customers, and generally ensure the experience of patrons is as positive as possible.
The Hotel receptionist or concierge, usually the main point of contact for patrons, is often responsible for the bulk of customer interaction, from issuing room keys, to organising tours, to collecting final payments. These kinds of Hotel jobs require applicants with a friendly and patient manner, who can keep calm in pressured situations.
Hotel managers, responsible for the control and co-ordination of all facets of the hotel and its operations, need to be especially capable of working under pressure. Hotel management jobs involve duties such as personnel supervision, accounting, marketing, quality control and responsibility for health and safety issues.
In larger hotels, management is likely to be segregated into different departments, including front office, rooms, banqueting and food and beverage managers, all working under the supervision of a general manager.
Applicants for all Hotel jobs should be able to demonstrate good social skills, professionalism and enthusiasm, as well as a general interest in people and their comfort.
The first step to getting the Hotel job you want is presenting an excellent application. Your resume and cover letter is the first contact you have with a potential employer, so you want to make the best possible impression.
ISMYCV can help you create an outstanding Hotel cover letter and resume. You might also be interested in our profile of Hospitality jobs and Tourism jobs.